1. Data we collect
Account details (name, email and law firm name), usage data (queries, opened documents and credit consumption), and content you upload (documents, notes and matters).
Technical data recorded by the server with each request: IP address, request time and device type. We use these for security, abuse detection and rate limiting.
This section and the next describe the platform, which requires an account. Data collected on public pages through the occupation question, attorney fee calculator and visitor measurement is described in sections 3, 4 and 5.
2. How we use data
We use data only to provide the service: process queries, manage accounts and subscriptions, calculate credits and provide support.
We do not use your queries, matters or documents to train our own AI models. The intermediary through which we access language models states in its privacy policy that it does not use inputs and outputs to train models.
3. Occupation question and pilot registration
Pages outside the application show an occupation question with four choices: attorney, company with a legal team, another legal profession, or not a legal professional. Only the selected answer, as one of these four values, is sent. Nothing about what you did before or after is sent with it. The question is not asked in the application, login or payment pages.
To avoid asking again, your browser stores a short record: the selected answer, or the date until which the question is suppressed after dismissal. This record stays on your device and is not sent to us.
If you select one of the three professional categories, we offer a place in the group helping us build the tool. If you accept, you complete a form: first name, last name, email and phone are required; a firm or company name is optional. We store these fields and your occupation answer.
The sole purpose is to contact you about the pilot. The offer above the form says that participation involves one call per month. The basis for processing is that you completed the form knowing what it does, so the call is what you requested. We send no other messages: there is no mailing list or newsletter. Other mail would require separate consent.
We also store the exact offer shown when you registered, the registration time and the originating IP address. Website text can change; what you agreed to does not change with it. An earlier registration is governed by the wording shown then.
To opt out, write to podrska@akta.rs or tell us during the call. The record is marked as opted out and we stop calling. You may also request deletion of the whole record; see section 9.
4. Attorney fee calculator
The attorney fee calculator works in your browser. Client names, case numbers and dispute values are not stored by us or on your device. Closing the page removes them.
Your firm’s name, tax ID, address, bank and account remain only in the browser on that device so you do not have to re-enter them for each cost statement. They are not sent to us and can be deleted using the button on the page.
The cost statement is created on your computer, from which you can print, download or email it. We see neither the document nor its recipients. We count only how many times the tool was used.
5. Visitor measurement
We measure visits using software running on our server (self-hosted Plausible). Visit data is not sent to third parties. Measurement sets no cookie and does not track you across websites.
We measure page views and a small number of events, such as a document export, a scenario selection, a submitted form or a failed submission. An event carries at most a value from a predefined list or a range instead of an exact number. Free text and monetary amounts are never sent. A calculator amount represents your client’s dispute value and is excluded.
Some pages are not measured: administration, individual matter, conversation and draft pages, and shared document views whose addresses themselves contain an access credential.
6. Storage and processing locations
Your documents, matters, search history and vector database are stored on a server in Germany and do not leave the European Union. The semantic search model runs locally on that server. Document text is not sent outside the server for indexing.
Generating AI answers is an exception. The query text and relevant excerpts are sent to OpenRouter, Inc. (New York, USA), which forwards the request to the language model provider. Data therefore leaves the EU at this step. OpenRouter states in its privacy policy that transfers rely on European Commission adequacy decisions and standard contractual clauses.
Data is encrypted in transit using TLS.
7. Who we share data with
We do not sell data or share it with third parties for marketing. We share it only with processors needed to operate the service:
Hosting infrastructure in the European Union: server, database and search.
OpenRouter, Inc. (USA): intermediary for language models; receives query text and excerpts needed for an answer.
Resend: delivery of account-related emails.
Telegram: internal notifications to our team about new registrations. When you submit a website form for a demo, trial account or pilot, your name, firm or company name, and phone number are transferred to Telegram, whose servers are outside the EU. Email addresses, tax IDs and message text are not transferred; they stay in our system.
8. Retention periods
We keep account data and uploaded content while your account is active. After closure, we delete them on request and no later than 90 days, except records we must retain under accounting and tax rules.
Website form submissions are kept while their purpose continues, such as a pilot call or account opening. We delete them when that purpose ends or you ask us to.
Opting out does not immediately remove your registration record: it remains marked as opted out so we do not call again. Request full deletion at podrska@akta.rs.
Technical server logs, including IP address and request time, are kept for no more than 12 months.
9. Your rights
Under the Serbian Personal Data Protection Act and the GDPR, you have rights of access, rectification, erasure, restriction, portability and objection.
Submit a request to podrska@akta.rs or through the contact form. We reply within 30 days of receipt. If you believe your rights were violated, you may contact Serbia’s Commissioner for Information of Public Importance and Personal Data Protection.
10. Cookies and browser storage
We use only necessary cookies for login and application operation. We use no third-party tracking or visitor measurement cookies.
Two additional records stay in your browser on your device and are not sent to us: your firm’s calculator details and a note that the occupation question was answered or dismissed. Firm details can be deleted on the calculator page. Both records can be removed by clearing site data in your browser.
When you choose a site language, we store your choice in a cookie for up to one year so you do not have to choose at every visit. On a first visit we use browser preferences. When these do not identify a supported language, we may use your access country. Your manual choice always takes precedence. We do not request your precise location. We record the website language with a demo request so we can respond in the appropriate language.
11. Contact
For privacy questions, write to podrska@akta.rs or use the contact form on the website.